Contact-Us

Catering

Monday – Friday
8am – 4pm

Coffee Shop

Monday - Saturday
10am - 4pm
Closed Bank Holidays 


Telephone

01604 628854


Fan Mail

The Bread & Butter Factory
62 St Giles Street
Northampton
NN1 1JW

Helpful information

Paying by cash on delivery

If you prefer, you can pay for your lunch when it’s delivered. We take cash only, but sorry, no cheques. If you have the correct amount, great, but we carry change if not. To pay on delivery, select the option when completing the checkout process.

Refunds & exchanges

We’re sorry if there’s a problem with your order. Contact us and we will either replace it straight away, or when you next order with us. Alternatively we will refund the price of your lunch via PayPal.

Late orders

We only deliver orders made before 10am on the same day. If you’d like to order for another day, this can be done anytime. Please fill in details in the note box at check out

Paying online

You can pay for your lunch when you order. We process transactions using Paypal. You don’t need a Paypal account to buy, just use a credit or debit card to make payment. For your peace of mind we don’t store any card details.

Delivery area

We deliver for free anywhere within the NN1 – NN5 Northampton area. Outside of this a charge may apply, but please contact us to check.

Tracking orders

Hungry? We understand. You can keep track of your order right up to the point it arrives at your door. Just login to your account, enter the order number (on your email) and its status will be shown.

Come say hi.